Motorola knows this, and provides free replacement for broken LCD in USA. Motorola makes phones with fragile Displays. nnHere is my take on the complete situation. It was much later when Motorola started receiving complaints about it.n4) I contacted Motorola, and as expected, this free replacement scheme is not offered in India.n5) I asked for repair, and I was informed the bill would be close to Rs 12,000. ![]() Keep in mind that this scheme/offer wasn't introduced at the time the phone launch in US. The net is filled with complaints.n3) Motorola is well aware of this problem, and in the US provides customers with a free replacement of display if broken. It was then when I came to know that its a known problem with Moto X, it has an extremely fragile glass. This made me read more about the display. Before I could get it replaced, the following happened.n2) I dropped in from a height of about 1.5-2.0 feet (with a case) and the screen shattered. It was a return unit of someone else, the side and back were dirty. ![]() Here is my experiencenn1) The phone which flipkart shipped to be wasn't exactly brand new. ![]() ![]() Most of the good things about the phone have been covered, so I wont dwell into those.
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